Do Our Best Every Time

5 Tips for Doing Our Best

Do Our Best Every Time

The pursuit of excellence leads us on a journey of self-improvement that can be simplified to doing the best we can and doing better with each chance we get. Excellence demands that we fully apply ourselves maximizing the use of our abilities and knowledge and always strive to produce something better than our previous efforts produced.

Our results at first will only be slightly better than the standard of ordinary as we measure our surroundings at the time. With each opportunity to apply our abilities and expand our experiences we move ourselves step-by-step to a higher level of performance. Just like using our muscles in our exercise program, the more they are used the stronger they become. It is the same with our pursuit of excellence. The more we add to our experiences and learn how to more deeply leverage our talents, the greater the outcome we produce.

In doing the best that we can do, we can fully apply ourselves to see what the best we can do really is. If you are like me, there are many times I have given something less that one hundred percent subconsciously on purpose as a guard against failure. My misguided reasoning would go something like, I will give this a good shot, but not really everything I have so that if it fails, I do not have to face the reality that the best I could do was not good enough. This is a trap that does not serve us well. It does not protect us from failure, but in fact creates a greater likelihood of failure. Not doing our best cannot produce our best results. It will at best produce ordinary results.

One of the biggest challenges is to put aside our ”risk buffer” and actually attempt the very best we can do. We often rationalize our ordinary performance by leaving something on the table so that we do not have to deal with the realization that our best effort was not good enough. The problem is if we hold on to that buffer we never really find out what we can do and we lose the opportunity to make larger strides in our progress.

The idea that somehow not doing our best protects us from risk is just an illusion. Anytime we do not do our best we are by definition producing a lower level of output than we are capable of producing. With a lower level of performance we have increased the likelihood that someone else will produce a more effective result than we have and actually increase our exposure to criticism.

In order to pursue excellence we have to put it all on the table every time. We can not leave something behind to protect our ego from the true reality. If as part of our pursuit we position ourselves to learn from every experience doing less than our best because it might not be good enough seems laughable. All that we truly risk when we do our best is dealing with the reality of where we truly are when compared to the ordinary.

However, in the past ordinary results have been good enough. It was safe (so we thought) being good enough as there was always somebody worse and ordinary was good enough. In fact, occasionally good enough was rewarded sufficiently to allow us to believe we were exceeding expectations without having to do all of the work. Compared to someone who is on a journey of excellence, we will be falling behind as the standard continues to be raised. Not giving one hundred percent will become a self-fulfilling formula for mediocracy, leaving us exposed and conditioned to underperforming and overall not driving our personal satisfaction.

We might surprise ourselves that we are more capable than we thought, or discover that we are not much better when fully engaged than when we did not fully apply ourselves. In the worst case at least we know where we stand and in the best case at least we know where we stand. The only difference being our own self-perception, which we control anyway.

There is no other sure path to excellence than to take the risk of doing the best we can do. We are not trying to be perfect, just better than last time, every time.

Here are some tips to be sure we are doing our best:

Excellence is an Attitude

It is a journey

Excellence is an Attitude

It is a journey

Journey

For many years I have been searching for examples of excellence and the things that lead to excellent results. Through my search I have found that excellence is not something that can be acquired through training, but it is an attitude or way of thinking. Overall it is a journey from where we are to the best we can be in every aspect of our life.

Excellence is not something learned, but a mindset of relentless pursuit. Just understanding something does not by itself change our behaviors. It is the internalization of this knowledge and the resultant change in our approach and actions that puts us on the path of excellence.

That is not to say that we cannot learn about excellence. Quite the opposite. We need to be exposed to the concept of excellence to understand what it looks like and how we think about it. Much of achieving excellence comes from an understanding of quality and setting standards as a personal best and improving with each opportunity to perform.

When we take a look at the basic definitions of a skill versus an attitude we can clearly see the difference and gain more perspective on excellence as an attitude. According to The Merriam Webster dictionary, the simple definition of a skill is: “the ability to do something that comes from training, experience or practice.” They provide a simple definition of attitude as: “a feeling or way of thinking that affects a person’s behavior.”

The pursuit of excellence is something we have to cultivate from inside ourselves. It comes from the point that we find we are no longer satisfied with our results and seek to achieve the best we can in every area of our lives. It starts the moment we finally decide to put it all on the line and see what we are really capable of producing. It is the point that we take away the safety buffer of leaving something on the table and fully applying ourselves to a result that would be better than anything we have ever done before. Discovering and dealing with our shortcomings may be a rude awakening, but it sets the benchmark for doing better next time.

Nobody can give excellence to us and there is not a course we can take to get a degree in excellence. It is only something we can achieve from within ourselves by doing better than we ever have done before. We do not have to be perfect. That standard is unattainable, but we can push ourselves to do the very best we can. It is our own race, others can keep the score but we are the only ones that can measure the satisfaction.

So what are some of the attributes of excellence we can strive for everyday?

Make Yourself Valuable

It's about relationships

Make Yourself Valuable

Valuable

Everyday it seems there are headlines that jobs are being moved offshore, automated or eliminated. We do not have to look too far in our personal networks to find someone that has been impacted by this trend. Globalization is causing a shift in resource alignment as businesses search for lower costs and larger markets. In addition the United States economy continues to shift from a manufacturing economy to a service economy causing a continual restructuring of business resource needs.

With the trend of the commoditization of labor due to a larger global market and the reduced time employees are choosing to stay in their current positions, business is not investing as heavily in career development training as in the past. The Chicago Tribune reported on a study conducted by The Society for Human Resource Management (SHRM) that “virtually all professional and career benefits tracked in the survey declined between 2010 and 2014.”

The news is not all bad for those of us who pride ourselves on adaptability. As it turns out, many markets for domestic white-collar jobs are growing. Forbes reports “Over the past decade, business services has emerged as easily the largest high-wage sector in the United States, employing 19.1 million people. These are the white-collar jobs that most people believe offer a ladder into the middle class.”

Our challenge is to adapt to this new market. In the service business the relationship of business to its customers has never been more important or valuable than it is today. With the economy shifting to a service-based model and social media redefining the communications model, relationships have greater emphasis than ever before.

Relationships have always been the key to business. Going back as long as commerce has been around, relationships have driven the market. Whether it is the personal referral of a local contractor for home repairs or the corporate connection to other businesses, it is driven by relationships. Even in the age of online shopping, it is often the opinions expressed in the reviews of the buying community that impact the purchase decision.

So what can we do to ensure our marketability in this changing market?

The Power of Thank You

The Power of Thank You

What if there were two simple words that when said with sincerity would mend broken relationships, open the door for considering opposing views, enhance our health and improve productivity? Would we use those words? What if we found that we could have all of those benefits and it cost us nothing, would it be worth it?

Two of the most powerful words in our vocabulary are thank you. Those two words have a proven healing and motivational power beyond compare and yet they may be the two most underused words in our everyday conversation.

There is a considerable body of study and commentary around this idea. The following are a few pointed examples:

According to a study published in the Harvard Gazette, the group of individuals involved with fundraising that received a visit from a director to thank them for their work placed 50 percent more calls than the group that did not receive an expression of gratitude in the same period.

Science Daily reports that in a study of 468 married individuals, the results indicated that the spousal expression of gratitude was the most significant predictor of marital quality.

The Wall Street Journal reports “Adults who frequently feel grateful have more energy, more optimism, more social connections and more happiness than those who do not, according to studies conducted over the past decade. They’re also less likely to be depressed, envious, greedy or alcoholics. They earn more money, sleep more soundly, exercise more regularly and have greater resistance to viral infections.”

The evidence is clear that the simple expression of gratitude in the form of thank you delivers significant results and yet is is often the most forgotten part of our conversation. When we offer a simple and sincere expression of our gratitude it serves to reinforce that we acknowledge the effort and accomplishments of an individual (or a group) and care about them as individuals.

Human relationships are too complex to be able to provide a simple explanation for how we react to each other. However, it is clear that relaying gratitude through simple expressions such as thank you seems to be a very powerful expression. And get this, it costs us nothing to say thank you. It does not diminish us as a person, in fact a case can be made that it increases our stature. It does not cost us any money, quite the opposite, it tends to increase productivity. It really costs us nothing and we are the direct beneficiaries of maintaining an attitude of gratitude.

So why is thank you so often forgotten? Frankly there is not a good explanation. The most likely excuse is that we become too busy. Everyday we are faced with countless challenges and issues and it seems they never end. Perhaps we become too embroiled in these issues to realize that it is the people around us that actually deal with those issues with and for us. Given the positive power of the use of thank you, this is not a very good excuse.

So here is the magic formula:

Create a Bigger Vision

Create a Bigger Vision

Bigger Vision


“You are not here merely to make a living. You are here in order to enable the world to live more amply, with greater vision, with a finer spirit of hope and achievement. You are here to enrich the world, and you impoverish yourself if you forget the errand”.Woodrow Wilson

Sometimes it feels like we do not know where we are headed. We just seem to be going through the motions. Where are we going? Where do we go from here? Is this all there is? How many times have you felt this way or asked yourself these questions? I know I have more often than I care to admit.

When this happens it just may be possible that we need a bigger vision. Perhaps a bigger vision of who we are, what we want to accomplish or where we are headed. Without a firm picture of where we want to be, we will wander aimlessly from one challenge or crisis to another with limited energy and enthusiasm.

According to Dictionary.com, vision is defined as: the act or power of anticipating that which will or may come to be. By creating a picture in our mind of what we want the future to look like, we are establishing a multidimensional impression that can energize our thoughts and actions toward a specific outcome. The bigger and more clearly focused the mental image is the more we are able to channel our energy into moving in that direction.

A bigger vision allows us to put more energy into what we do to get to a better place. It also offers more room for creativity and innovation. The bigger vision allows us to consider possibilities that we might not have ever considered and opens creativity that leads us in a different direction to a more satisfying outcome.

We need to see ourselves as part of something bigger. When we just focus on ourselves we are missing out on how we interact with the rest of our environment. As we examine our wants, needs and motivations, we are likely to find that it is the connection to other people, through family and/or work organizations that drives our satisfaction. Being part of something bigger can help give a larger meaning to our lives. In order to expand, we have to be willing to explore the ways we limit our lives.

So how do we go about creating a larger vision? Here are some practical suggestions.

Change, Don’t Let it Happen to You, Be Change

Change, Don’t Let it Happen to You, Be Change

Be Change

“When you’re finished changing, you’re finished” — Benjamin Franklin

Change is all around us and it is never going away. All of our lives we have experienced change and as long as we continue to draw a breath, we will experience change.

This past year we have all experienced and continue to experience change. Change in the ways we conduct business, changes in our organization structure, perhaps changes in our position, reporting relationships, personal relationships and circumstances. Certainly we are surrounded by change and a lot of it.

There are really only two ways to react to change. We either embrace it or we reject it. If we embrace the change, then we find ourselves looking forward, developing new relationships, trying to understand how our new environment works, establishing our individual perspective on how we fit into the new world and ultimately, how to thrive in this new set of circumstances.

Alternatively, if we choose to reject the change, we create a never ending anxiety about how we choose not to fit in the new world and watch our new reality spin ever further away from the way it used to be. Not embracing our new reality does not stop the world from changing around us. It just creates a greater distance from where we are to where we need to be.

Consider if we were able to reverse the change, even then things would never be the same. We have new experiences and new ways of thinking that would not allow the past to ever resurface as a new today.

By doing so we are no longer the victim of the change but a living part of the change, looking forward and reestablishing our prior level of comfort. Our choice is to either not let change happen to us or to be part of the change.

Personally, I choose to be part of the change. How about you?  What are your thoughts on this?

Thanks,

Skip Gilbert

Let Go to Move Forward

Let Go to Move Forward

“Oh, yesterdays are over my shoulder, So I can’t look back for too long. There’s just too much to see waiting in front of me, and I know that I just can’t go wrong”Jimmy Buffett

Recently, one of my readers posed an interesting question, ” …you have to let go of now before you can pickup something new, how do you free yourself to take the leap?” How many times have we hesitated on moving forward because we were afraid to take the next step? How often have we complained about our current situation and even had an idea for the solution or wanted to make a significant change, but sat on the sidelines because it was seemed more secure? I know I certainly have.

As I reflect on my personal hesitations, I often find that I was living with the false belief that my present situation was secure and that it was a risk to move forward. Over the years I have come to discover that security is really an illusion. There is no more certainty that tomorrow will be the same as today as there is likelihood that it will be different. We could be so fortunate as to win the lottery or inherit a great wealth or so unfortunate as to lose our health or employment.

To quote Helen Keller, “Security is mostly a superstition. It does not exist in nature, nor do the children of men as a whole experience it. Avoiding danger is no safer in the long run than outright exposure. Life is either a daring adventure, or nothing.”

So what do we do? How do we live with that reality and how do we let go of today to get to a better tomorrow? There are a couple of previous Blog posts we can take a look at that may offer us some guidance and structure.

In the Change Formula blog we discussed that our motivation for moving forward (change) was a product of our level of dissatisfaction with the current situation, a strong vision of the future, and practical next steps. The formula theorized that if all of these things were strong we would be motivated to move forward (change).

In the Be Bold blog we discussed that being bold to move forward was not an act of taking a foolish risk, but about putting together a well thought out plan, being confident in our abilities, gaining the knowledge needed and then taking action. In other words moving from careless risk to prudent risk with a high likelihood of success.

So what can we do? Let’s take a look at the issue we are hesitating about and figure out how to move forward.

Here are some practical steps:

Be Bold

Be Bold

Go ahead, you can do it. Be Bold, take the next step. Take a chance and try it or better yet do it. Sometimes these words are easier said than done. It is advice we hear all of the time and yet it is so hard to do. Why is that and what can we do?

Our hesitation to step forward stems from fear, mostly fear of failure and it is called Atychiphobia. Phobia Source defines Atychiphobia as “a persistent, abnormal, and unwarranted worry of failure.” While for some people this could be a serious disorder, for most of us it is just a nagging insecurity (but at least it has a name!).

Sometimes it just feels easier to play it safe or stay in the background and let things happen, even when we know we have a better solution. Interestingly enough, Hellen Keller is quoted as saying “Avoiding danger is no safer in the long run than outright exposure. The fearful are caught as often as the bold.”

Being Bold is not about being a hero. You may end up being a hero, but that is an outcome not a motivation. Being Bold is about taking a prudent risk and moving forward. In fact we should not risk everything or be foolish, but after due thought and consideration take the next step and move forward.

After all what is the alternative? If we are timid and do not move forward we are going to suffer the consequences of inaction. It is better to move forward and and learn, even if our action does not succeed than to hide in the corner and watch things unfold. It is more likely that our effort will succeed than fail anyway.

For me, I have to occasionally remind myself that If I am going to lose sleep over something it is better to lose sleep over having taken action than worrying about what might happen. Better to take action than be a victim. After all, worrying and complaining does not change anything. Put that energy into change.

Often times what keeps us from Being Bold or taking action is fear of how others will judge us. But in reality, we need to recognize that there will always be skeptics and spectators that have an opinion, but they were not bold enough to take action. Ignore their criticisms, after all they did not risk anything or enact a better solution.

Here is an interesting comparison of terms. Which are likely to produce better results? Being adventurous, audacious, courageous, daring, or being afraid, cautious, cowardly, or fearful?

So how can we go about Being Bold? Here are six steps to help us along the way:

Manage Your Self-talk

Manage Your Self-talk

Who is your biggest critic that never leaves you alone? Who do you spend more time with than any person in your life and is that a person that encourages you or reminds you of all of your past failures (or both)? If you are like me the answer for me is me. From the time I get up to the time I go to bed I have this running commentary going in my head. It is known as self-talk and according to Scientific American everybody does it.

Reference.com says the definition of Self-talk is: “the act of talking to oneself, either aloud or silently and mentally”. It is that little voice that is constantly running in our head that seems to have an opinion on everything and we tend to use it to validate our thoughts and actions throughout the day (and night).

Given that we all have this voice and that it has a large influence on our thoughts and actions, it only makes sense that we discipline that voice to help us rather than diminish us. Just like we control other impulses in our nature, we can control that voice and harness it to help us have a more positive and effective outcome on our decisions, actions and well, about every aspect of our lives.

Since we live in our heads more than any other place, let’s make that a nice place to live. The first thing is to recognize that voice and realize that we can control it, rather than it control us.

Start by listening to that voice and see what it is saying. Is it a positive and reinforcing message or a negative and destructive message? Is it telling us that we are capable and making us stronger or is it placing doubt in our mind and holding us back? If it is providing a positive message of encouragement and support, our self-talk is actively engaged in helping us be more successful. If our self-talk is negative and introducing doubt and/or reminding us of past failures then it is working against us. If it is not a positive conversation, then it is time to learn to manage that conversation and turn it into our greatest supporter.

According to Psychology Today, “the more you talk yourself down and second-guess yourself, and see change as calamitous, the less free your mind is to roam through creative solutions of the problems you face.”

It is not as hard to make the change as we might think. However, like any other habit, it will take effort and practice to turn the corner and make it stick. If our self-talk is not positive then turn the tables on that conversation and make it positive. When we hear something like “I’m not sure I can talk in front of that group. What if I forget what I am saying or stumble getting to the podium, or…or…or…” take the effort to turn the tables and remind yourself that you are most able to deliver this talk, you are knowledgable, rehearsed and ready. If I trip on the way to the podium we will just all have a good laugh. Make that conversation work for you, not against you.

Put those negative thoughts in a box and don’t let them out. When you hear that self-talk going negative, put it aside and remind yourself of the positive and keep repeating it until the negative is gone. It is amazing how well this works. When our self-talk is positive it is as if the crowd is with us and I becomes We and we can do anything.

Make it personal. Speak to yourself by name. According to the Wall Street Journal, research published in the Journal of Personality and Social Psychology found that people who spoke to themselves by their own name performed better under stress than referring to themselves as I. As an example saying to myself, “Skip you know you can do this,” produces stronger results than “I know I can do this”. I find that interesting, how about you?

So what can we do? Here are some practical suggestions:

The First One to Write it Down Wins

The First One to Write it Down Wins

First to Write it Down

 

How may times have you been in a meeting to discuss new ideas or differing approaches to find that the idea that wins is not necessarily the best idea, but the idea that had been documented? Or how many times have you thought a decision was reached, only to find that the person providing the meeting summary put their bias in the notes and that became the go-forward action. I have seen it more times than I can count and I bet you have too.

At home I recall the number of times we discussed the rules for completing homework, to only end up having another discussion around the rules for completing homework. The game changed when the rules were written down and posted on the refrigerator.

Hijacking the meeting outcome used to drive me to frustration and over the years I have developed a strategy that works for me and I often suggest to others. My strategy is “The first one to write it down wins”. It is as simple as that. Be the first to put the decision or outcome in writing and it greatly increases the likelihood that your idea, suggestion, or direction will be followed.

The strategy is not unique to business meetings or our personal environment but comes from the concept of the “First Mover Advantage”, a common marketing term that refers to the advantage of being the first to enter a specific market or industry. According to Investopedia, the full definition is: “A form of competitive advantage that a company earns by being the first to enter a specific market or industry. Being the first allows a company to acquire superior brand recognition and customer loyalty.”

The term also is recognized in the game of Chess as described in Wikipedia as: “The first-move advantage in chess is the inherent advantage of the player (White) who makes the first move in chess. Chess players and theorists generally agree that White begins the game with some advantage. Since 1851, compiled statistics support this view; White consistently wins slightly more often than Black, usually scoring between 52 and 56 percent.”

It is interesting that this term is used in both Marketing, a science of communications, and Chess, a game of strategy. When we are making a pitch for a specific idea, action or outcome, we are using both strategy and marketing to sell our preferred outcome. Our strategy is most often the idea itself and the marketing is the activity of obtaining agreement. According to the concept conveyed in “FIrst Mover Advantage”, it makes sense that the first person to write the idea down has both the strategic and communication advantage and therefore is more likely to gain the advantage in directing the outcome.

So what can we do to utilize this concept in our daily lives? The simple answer is to be the first to write it down!

Here are some practical suggestions to gain the First Mover Advantage: